One inbox for all dealerships
Chats from all connected accounts of the network in one list. Switch between dealerships in one click, unread messages are visible at once.
AI answers buyers on kolesa.kz. You get leads.
A CRM for dealerships that sell through classifieds. The AI manager replies about the specific listing on behalf of the dealership, checks every reply itself and moves the conversation to a lead: a phone number and a car.
- kolesa.kz: live
- Instagram: coming soon
- WhatsApp: later
How it works
From the buyer's first message to a lead in your CRM.
- 1
Connect your classified accounts
The login and password of the dealership's kolesa.kz account. Chats from all accounts and dealerships in the network are collected in one inbox, and listings become car cards.
- 2
The AI manager runs the conversation
It answers the buyer about the specific car, based on the listing card and the dealership's data: trade-in, financing, warranty, directions. A validator checks every reply. When a person is needed, the conversation is handed to a manager.
- 3
The lead appears in the CRM and in Telegram
The buyer leaves a phone number and a lead is created, linked to the conversation and the car. The manager gets a Telegram notification and calls a buyer who is already warm.
What rCRM does
Chats, AI, leads and the team in one workspace, with no manual copying between accounts.
AI manager with a validator
The AI manager writes from the listing card and the dealership's data. The validator checks the text for forbidden phrases, prices and promises, and only then does the reply go to the buyer.
Leads linked to a car
The buyer's phone number and the specific car in one card. Two cars from one buyer are two leads. Statuses, an assignee, notes and history.
Cars from listings
Car cards are built from your kolesa.kz listings and update on their own. The AI answers from current data and does not offer a car that has been sold.
Follow-ups on the dealership's schedule
If a buyer goes quiet, rCRM reminds them with a follow-up template, but only during working hours. If the buyer replies or leaves a phone number, the follow-up is cancelled.
Telegram notifications
About a new lead and about a classified account that asks to sign in again. The manager finds out right away, without sitting in the CRM.
Team and permissions
An owner and managers, permissions by section: chats, leads, AI settings, integrations. Permissions are the same in all of an employee's dealerships.
AI transparency
Every AI run is stored in full (prompt, tool calls, validator verdict, tokens, cost). In the conversation, the owner sees each run: the validator's verdict and the reason.
The windows in the examples show how the interface is laid out. The names, numbers and cars in them are made up.
Who it's for
For the manager
Pick up warm conversations instead of starting from scratch.
- The AI handles the first exchange. The manager doesn't reply first, they pick up.
- The conversation shows what the AI has already told the buyer; the reason for the handover arrives in Telegram.
- The AI can be paused, and its reply can be sent right away or cancelled, straight from the chat.
- The lead arrives with a phone number and a car, all that is left is to call.
For the owner
See the whole network and control what the AI says.
- All dealerships and connected accounts of the network in one window.
- Control over what the AI says on behalf of the dealership: organization prompts, dealership data, the validator.
- A log of AI runs in the conversation: the validator's verdict and reason.
- Team and permissions: who sees chats, leads and settings.
Frequently asked questions
Didn't find an answer? Write to us on Telegram @cedako.
What happens if the AI makes a mistake?
Before sending, every reply goes through the validator: it checks the text for forbidden phrases, prices and promises. A reply that fails the check is not sent to the buyer. All AI runs are written to a log: in the conversation the owner sees the validator's verdict for each run, and the full log is kept by us. If a reply doesn't suit you, adjust the organization prompts or the dealership data.
Can I step into a conversation?
Yes. The AI's reply goes out after a short delay, and during that time a manager can send it right away or cancel it. The AI can be paused or switched off in a specific conversation, and then you reply yourself from the chat. As soon as a manager writes, the scheduled follow-ups in that conversation are cancelled.
What does the buyer see?
Only the familiar listing chat on kolesa.kz. Nothing to install and no sign-up: the buyer writes about a listing, and the reply arrives in the same place, on behalf of the dealership's account.
What does the AI know about the car and the dealership?
The listing card: price, specifications, status. And the dealership data that you fill in yourself: trade-in, financing, warranty, address, working hours. The AI answers from these, and the validator watches prices and promises.
How many dealerships and accounts can I connect?
An organization can run several dealerships, each with its own connected classified accounts, and the chats of all dealerships are collected in a shared inbox. Tell us in the request how many dealerships and accounts you have.
Do you need my kolesa.kz password?
Yes. An account is connected with the login and password of the dealership's account, without SMS. The password is stored encrypted. The sign-in state is checked every hour, and if an account needs to sign in again, managers get a Telegram notification.
When will Instagram be available?
We can't give a date yet. The plan: an account is connected in one click with the official Instagram login, the AI manager replies in Direct messages on behalf of the dealership, and managers can take over a conversation. Until it launches, Instagram does not work in rCRM. Send a request and we'll tell you when it appears.
Where is the data stored?
On our servers. Passwords of classified accounts are stored encrypted. The privacy policy is published as a separate page, and for any questions about data write to cedako390@gmail.com.
Send a request
Tell us about your dealerships and we'll get in touch. A name, the dealership's name and a phone number or Telegram are enough.